Customer experience

What customers see after purchase

Customers get their files instantly after checkout — and by email if they need them later.

Thank You page

Downloads right on the Thank You page

On Starter and above, customers can download their files immediately from Shopify's Thank You page — no extra steps.

Delivered by email

Customers receive an automatic email linking to their branded download page, so they can return to their files anytime.

Merchant setup

Attach one or more files to any product, including bundles, versions, and bonus content.

File management

Track usage, update files, and manage your entire digital catalog in one place.

Every download link is generated per order and protected by expiry and download limits.

Set how long links stay active. Choose a window that fits your product.

Cap downloads per order to discourage unauthorised redistribution.

Files are never exposed at a guessable URL — every download goes through a secure delivery layer.

Install Granted Assets in one click. Free plan available — no credit card required.